Support

Try reading the help page and FAQ for the product first.

Also try searching this site using the search field at top right.

To vote for or create new feature requests go here: Feature requests

Otherwise you could try to use the forum to make your issue known or put forward your request. It has a separate search function - please use it first. We will answer you in there as quickly as possible. Then everyone will also have the benefit of seeing the answer.

If you want to report a specific problem with an app, then please include a log file using the procedure below.

How to create and send a log file

To create a log file with useful data, enable [Collect logs] on our app's about screen.
Redo the function/action that fails (previous errors will not be logged, so this step is important).
Go back to the about screen and review the log if you want.
Then press [Send collected logs] to attach the log to a new e-mail.
Add your description of the problem and press send. Log files received without an error description are deleted.